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Privacy Policy

Welcome to Babuland! Your privacy is important to us, and we are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, mobile application, or use our services.

Information We Collect

We may collect the following types of information:

  1. Personal Information: Name, phone number, email address, home address, and payment details when you sign up for membership or book services.
  2. Child’s Information: Name, age, and preferences for activity participation (only with parental consent).
  3. Technical Data: IP address, browser type, device information, and usage data when you access our website or mobile application.
  4. Transaction Data: Details of payments made for memberships, tickets, or events.

How We Use Your Information

We use your information for the following purposes:

  1. To process memberships, bookings, and transactions.
  2. To provide customer support and improve our services.
  3. To send you important updates, promotional offers, and event notifications (with your consent).
  4. To analyze website traffic and user behavior to enhance user experience.
  5. To ensure safety and security within our play areas and online platforms.

How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share it in the following circumstances:

  1. Service Providers: With third-party service providers for payment processing, marketing, or IT support.
  2. Legal Compliance: If required by law, we may disclose information to regulatory authorities.
  3. Business Transfers: In the event of a merger or acquisition, your information may be transferred to the new entity.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. You can control or disable cookies through your browser settings. Disabling cookies may affect website functionality.

Your Rights

You have the following rights regarding your personal information:

  1. Access & Correction: You may request access to or correction of your personal data.
  2. Data Deletion: You can request the deletion of your personal data, subject to legal and operational obligations.
  3. Marketing Preferences: You may opt out of promotional communications at any time.

Children’s Privacy

We prioritize the safety of children’s information. Personal details of children are only collected with parental consent and used solely for service delivery.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date. We encourage you to review this policy regularly.